Sustainable AI: Balancing Innovation with Climate Responsibility
As the global race for artificial intelligence innovation gathers pace, a pressing question emerges: How do we harness AI’s potential without harming our environment? Leaders at the G7 are increasingly convinced that technological progress and climate sustainability must go hand in hand. At the heart of this debate is the power source behind our digital…
US AI Legislation in 2025: A Snapshot
In the rapidly evolving landscape of artificial intelligence, U.S. lawmakers are crafting a complex patchwork of policies instead of a single, comprehensive law. The latest overview from Software Improvement Group outlines several key areas: Federal Efforts At the national level, instead of one all-encompassing AI act, the U.S. relies on a mix of initiatives. The…
Canada Tightens AI Rules Amid Privacy Overhaul
Canada is rolling out stricter laws governing artificial intelligence (AI) and data privacy, aiming to curb risks like bias and surveillance while keeping pace with global standards. The changes, detailed in a recent analysis by law firm DLA Piper, reflect the country’s push to balance innovation with accountability. New AI Regulations Under the updated framework,…
Leveraging AI in Logistics and Transportation Industry
There’s a dramatic shift in the way retail industry delivers its products with today’s digital world. From $2, 382 billion in 2017 to $4, 248 billion in 2020, it is projected to grow almost double of up to $8,034 billion in 2027. As e-commerce continues to grow and the world becomes increasingly digitally interconnected, it…
Three Perspectives on How AI Will Transform Real Estate
Three Perspectives on How AI Will Transform Real Estate In JLL’s 2023 Global Real Estate Technology Survey, AI and generative AI were ranked among the top 3 technologies that were expected to have the greatest impact on real estate over the next three years by investors, developers and corporate occupiers. Increasing AI into daily functions…
Consumer Protections for Artificial Intelligence
Concerning consumer protections in interactions with artificial intelligence systems. SESSION: 2024 Regular Session SUBJECTS: Business & Economic DevelopmentLabor & EmploymentTelecommunications & Information Technology BILL SUMMARY The bill requires a developer of a high-risk artificial intelligence system (high-risk system) to use reasonable care to avoid algorithmic discrimination in the high-risk system. There is a rebuttable presumption…
Why are Accessibility and Compliance important for my online business? Should I actually care about this?
For the past decade discussions about accessibility have been brought to the forefront – ensuring equal access for all. However, in recent years and months with the AI revolution, the conversation has become even stronger – seemingly more important than ever before. Despite our shared best efforts, folks with disabilities are being left behind. blind…
Why good customer service isn’t enough- focus on the customer experience
As a small business owner, you know that providing good customer service is essential for your success. But what if you’re providing great customer service and your customers are still unhappy? It may be time to focus on the customer experience. In this blog post, we’ll discuss what the customer experience is and how you…
How automating can improve your customer experience.
What is customer experience automation? Customer experience automation (CEA) is the process of automating customer interactions to improve the overall customer experience. In its simplest form, customer experience automation refers to the use of technology to automate certain tasks or processes that relate to customer interactions. CEA tools can automate responses to customer inquiries, manage…
Why business automation is critical for success?
When it comes to business, automation is key to success. By automating repetitive or time-consuming tasks, you can free up valuable time and resources to focus on more important matters. Automation can also help you improve efficiency and productivity, while reducing costs. In this blog post, we’ll take a closer look at some of the…